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Welcome aboard

This is the working handbook for project managers at Scratch. It covers how a job flows from enquiry to handover, the sixteen trades you'll sequence on every fit-out, and the day-to-day craft of claims, variations, RFIs and permits.

Start anywhere — use the sidebar, or the search box up top.

The three pillars​

  • Project Flow — the eight lifecycle stages every job moves through, and why the sequence only runs forwards.
  • The 16 Trades — every trade on a Singapore interior fit-out, in the order they hit site, with what each covers and what a PM watches for.
  • Project Management — the tools and disciplines you run a live site with.

New here? Read these first​

  1. The project lifecycle, end to end — the eight stages, start to finish.
  2. The 16 trades, in site sequence — who comes first, who comes last, and why.
  3. Progress claims & the SOP Act — the 21-day rule you must never get wrong.
note

This handbook is the shared, written version of what used to live only in people's heads. If something is wrong, out of date, or missing, fix it — every page has an Edit this page link at the bottom.