Stage 2 — Proposal
You've priced the work and sent a quotation. The ball is in the client's court.
At Proposal, a priced quotation has gone to the client and you're awaiting their decision. The job is real enough to cost, but nothing is committed.
What happens here
- A quotation is built from a pricelist (a reusable rate schedule) or entered by hand, organised into sections and line items.
- GST is applied automatically at 9% — you never type it in or override it.
- The quote is sent. Its status moves DRAFT → SENT, which locks the draft and starts tracking the client's response.
Your job at this stage
Chase the decision and answer questions cleanly. Keep the quotation versioned — if the client asks for changes, revise rather than overwrite, so there's a clear record of what was offered when.